Commercial Refrigeration & Ice Machine FAQ for Jacksonville, FL
Answers to common questions about commercial refrigeration, walk-in coolers, ice machines, maintenance plans and emergency service from B&G Refrigeration in Jacksonville, Florida.
Do you offer 24-hour emergency refrigeration service in Jacksonville?
Yes. B&G Refrigeration offers 24-hour after-hours service, including holidays, at overtime rates. Our office is open Monday through Friday, 7:00 AM to 3:30 PM, and an answering service covers the phones after hours. For an urgent walk-in cooler, freezer or ice machine failure, call (904) 620-0081.
What does B&G Refrigeration repair and service?
We service commercial refrigeration of all kinds, including walk-in coolers and freezers, reach-in refrigeration, restaurant refrigeration and commercial ice machines. We also service commercial air conditioning and building heating. See our full list of services.
Do you service home refrigerators?
No. We work on commercial refrigeration only, and we do not service domestic (household) refrigerators.
Do you repair fryers, ovens, stoves or other cooking equipment?
No. We specialize in refrigeration, ice machines, and commercial air conditioning and heating. We do not service hot-side food service equipment such as fryers, ovens, stoves, kettles or warmers.
Which commercial ice machine brands do you service?
We service all major commercial ice machine brands, including Hoshizaki, Manitowoc, Scotsman, Ice-O-Matic, Follett, Cornelius, Kold-Draft and Everest. Learn more on our commercial ice machine repair page.
Do you offer preventive maintenance plans?
Yes. We offer maintenance plans on all commercial refrigeration equipment and ice machines, including water filtration maintenance plans. Regular maintenance helps prevent breakdowns, protect your product and keep your equipment running efficiently. See our maintenance plans.
What areas do you serve?
We serve businesses throughout Northeast Florida and Southeast Georgia from our shop at 3230 Kline Road, Jacksonville, FL 32246. See our full service area and county list. If you do not see your town, call us at (904) 620-0081.
What types of businesses do you work with?
Restaurants, breweries, wineries, schools, grocery and convenience operations, and other businesses that depend on commercial refrigeration and ice. Restaurants and food service are a large part of our work. See our restaurant refrigeration repair page.
Do you sell walk-in coolers and ice machines?
Yes. We sell walk-in coolers. For commercial Hoshizaki ice machines, visit our sister site HoshizakiIceMaker.com. If you would rather lease than buy an ice machine, see Avalanche Ice.
How do I request service?
Call (904) 620-0081 during office hours or after hours for emergencies, email info@bgrefrigeration.com, or contact B&G Refrigeration using our online form.
How long has B&G Refrigeration been in business?
B&G Refrigeration has served Jacksonville businesses since 1974, with more than 50 years of commercial refrigeration experience. Read more about us.